Job details
Location: Wuse / Gwarimpa, Abuja
Salary: ₦120,000 Monthly
Industry: Fashion / Retail (Boutique)
A fashion boutique in Abuja is looking to hire a smart, customer-focused and sales-driven Customer Service / Sales Representative to manage customer interactions, drive sales and ensure a pleasant shopping experience.
Key Responsibilities
- Welcome customers and attend to their inquiries professionally.
- Recommend products and assist customers with purchase decisions.
- Drive sales and work towards achieving sales targets.
- Manage customer orders, payments and product enquiries.
- Maintain proper product display and ensure the store is presentable.
- Respond to customer enquiries across WhatsApp and other sales channels.
- Follow up with customers and build lasting customer relationships.
- Keep track of sales and daily transactions.
Requirements
- Previous experience in retail sales, customer service or boutique operations is an advantage.
- Excellent communication and interpersonal skills.
- Good customer relationship and persuasion skills.
- Presentable, confident and well-organised.
- Ability to use WhatsApp and basic digital tools for customer engagement.
- Must be honest, proactive and attentive to details.
- Must be resident in Abuja or able to commute conveniently to the work location.