Job details
Location: Abuja (FCT)
Job Type: Full-time
Salary: Negotiable
Job Summary
BG Motors is seeking an organised, courteous, and professional Secretary to handle front desk duties and day-to-day office administration. The successful candidate will be responsible for receiving customers, answering calls, scheduling service appointments, preparing documents, maintaining records, and ensuring the smooth running of office operations.
Job Description
Receive and direct customers, answer and route phone calls, and manage the front desk.
Book, confirm, and track customer service and repair appointments.
Prepare and file job cards, customer records, quotations, and invoices.
Handle incoming and outgoing mail, emails, and courier dispatches.
Prepare letters, memos, reports, and other routine correspondence.
Manage the manager's diary, schedule meetings, and take meeting minutes.
Maintain physical and digital filing systems.
Follow up with customers on pending quotations, completed jobs, and service reminders.
Monitor office supplies and coordinate purchase requests.
Keep vehicle-related documents, including warranties, insurance, and licences, organised and up to date.
Maintain a neat and orderly reception area and office.
Ensure the confidentiality of company and customer information.
Perform other secretarial duties assigned by the manager.
Requirements
OND, HND, or B.Sc. in Secretarial Studies, Office Management, Business Administration, or a related field.
At least 2 years' experience as a Secretary or Receptionist. Experience in an automobile or workshop environment is an advantage.
Proficiency in Microsoft Office (Word, Excel, and Outlook).
Good typing speed and accurate document preparation skills.
Excellent written and spoken communication skills.
Strong organisational, time-management, and record-keeping skills.
Ability to work independently and manage multiple tasks.
High level of discretion, professionalism, and attention to detail.
Skills & Competencies
Front-desk reception and customer service.
Appointment scheduling and diary management.
Typing, correspondence, and minute-taking.
Records and file management.
Invoicing and basic documentation.
Communication and interpersonal skills.
Confidentiality and professionalism.
Proficiency in Microsoft Office Suite.