Job details
Location: Remote
Job Type: Remote
Salary: Negotiable
Job Summary
Caveworks Africa Limited (RC-7607370) is a registered multidisciplinary design, construction and media firm based in Nigeria. Incorporated in June 2024, the company operates across sustainable architectural planning, real estate project delivery and digital brand media.
The company is seeking qualified candidates to fill the position of Virtual Responder.
Job Description
1. Respond to customer enquiries through designated online communication channels.
2. Attend to incoming messages and provide timely responses.
3. Provide accurate information and direct enquiries to the appropriate departments where necessary.
4. Maintain professional communication with clients and other stakeholders.
5. Follow up on pending enquiries and ensure effective communication.
6. Maintain proper records of interactions and enquiries.
Requirements
1. Candidates should possess relevant qualifications.
2. Relevant work experience is required.
3. Good written and verbal communication skills.
4. Ability to work independently in a remote environment.
5. Good computer skills and familiarity with online communication tools.
6. Strong organisational and time-management skills.