Job details
Location: Apo, Abuja
Job Type: Full-Time
Salary: Negotiable
Job Summary
Cedarcrest Hospitals is seeking a qualified and customer-focused Front Desk / Customer Services Officer to support its operations. The successful candidate will be responsible for providing professional customer service, attending to enquiries and ensuring a positive experience for patients and visitors.
Job Description
Attend to patients, visitors and other enquiries professionally.
Provide accurate information about hospital services.
Handle customer complaints and direct enquiries to the appropriate departments.
Maintain effective communication with patients and staff.
Support front desk and general customer service operations.
Work collaboratively with other departments to ensure quality service delivery.
Uphold professionalism, patient safety and confidentiality.
Requirements
Relevant academic qualifications and professional certifications.
Current professional licence where applicable.
Relevant work experience is an added advantage.
Excellent communication and interpersonal skills.
Good teamwork and customer service skills.
Strong commitment to professionalism, patient safety and quality service delivery.