Job details
Location: Abuja, Nigeria
Job Type: Full-Time
Salary: ₦200,000 Monthly
Job Summary:
Job Summary:
We are seeking a professional, articulate, courteous and well-presented Front Desk Officer to serve as the first point of contact for visitors, clients, business partners and other stakeholders.
Requirements:
OND, HND or Bachelor's degree in Business Administration, Mass Communication, Office Technology Management or a related discipline.
Minimum of 1–3 years' experience in front desk, customer service, hospitality or administrative roles.
Excellent verbal and written communication and interpersonal skills.
Good telephone etiquette and proficiency in Microsoft Office applications.
Strong organisational and multitasking abilities, professionalism and attention to detail.
Ability to handle enquiries and complaints effectively while maintaining confidentiality.
Key Responsibilities:
Welcome and attend to visitors, clients, suppliers and business partners.
Manage the reception area and maintain a welcoming environment.
Handle incoming calls, emails and enquiries.
Manage visitor registration, appointments and meeting schedules.
Respond to customer enquiries and complaints courteously.
Provide administrative support, including filing and record-keeping.
Maintain confidentiality and uphold workplace security procedures.