Job details
Location: Gwarinpa, Abuja
Job Type: Full-Time
Salary: ₦250,000 Monthly
Work Schedule: 5 days per week (On-site)
Job Summary:
Our client is seeking an experienced, organised, and customer-focused Spa Manager to oversee daily spa operations, ensure excellent customer service, manage staff, and maintain high standards of service delivery. Female candidates are preferred.
Job Description:
- Oversee the day-to-day operations of the spa.
- Supervise, coordinate, and manage spa staff.
- Ensure excellent customer service and client satisfaction.
- Manage appointments, bookings, and customer inquiries.
- Monitor spa inventory, supplies, and equipment.
- Ensure cleanliness, hygiene, and safety standards are maintained.
- Handle customer complaints and resolve operational issues.
- Monitor sales, revenue, and overall business performance.
- Implement strategies to improve service quality and profitability.
Requirements:
- Proven experience in spa management, hospitality, beauty, or wellness operations.
- Strong leadership, organisational, and administrative skills.
- Excellent communication and customer service skills.
- Good knowledge of spa treatments, beauty services, and spa operations.
- Ability to manage staff and coordinate daily activities.
- Strong problem-solving and multitasking abilities.
- Good sales and business management skills.
- Fem3le candidates are preferred.