Job details
Location: Remote
Job Type: Remote
Salary: ₦70,000 monthly
Job Summary:
Anify Enterprise is seeking a customer-oriented Customer Support Representative to handle customer enquiries, process order confirmations, provide delivery updates and resolve customer complaints.
Job Description:
1. Respond to customer enquiries via WhatsApp and phone calls.
2. Confirm customer orders and provide delivery updates.
3. Handle and resolve customer complaints.
4. Coordinate with the logistics team to ensure smooth order delivery.
Requirements:
1. Good communication and interpersonal skills.
2. Ability to handle customer enquiries professionally.
3. Good problem-solving and complaint-resolution skills.
4. Ability to communicate effectively via WhatsApp and phone.